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Kdealer

What is KDealer.com?

The KDealer portal is a secured business-to-business gateway to proprietary Kia Motors America (KMA) programs and systems, which includes confidential and commercially sensitive information about KMA and its dealerships.   The Dealer Operator is responsible for determining which dealer personnel gets access the system on behalf of their dealership in addition to the functions they are able to perform.  In certain cases, the Dealer Operator may choose to delegate the Dealer Administrator authority to another individual within the dealership.​​

How can I register with KDealer?

Please create your user account via the www.KDealer.com by clicking on "New User Registration" button. Your account will be in pending status after submission.  An email notification will be sent to you after your registration has been approved by your Dealership Administrator.  

Please allow reasonable time for the approval.  If the approval is not provided in a timely manner, please check with your Dealer Administrator for approval status.  If you still have further difficulties, please contact the KDealer Support Team at 800-327-2707.

For KMA team members, please contact the Help Desk for registration.

General

Who can access this site?

The site is accessible only to approved Kia Motors America (KMA) team members, dealer personnel, and affiliate companies. Example of dealer personnel includes:​
​​• Dealer Princ​ipal/Owner​• F&I M​anager​​​​• Service Techn​​icians​​
​​• General Manager​• Business Office Personnel​​​​• Warranty Administrator​​
​​• Sales Manager​• Service Manager​​​​• Parts Manager​​
​​​• Sales Consultant​• Service Consultant​​​​• Parts Specialist​​​

I forgot my password. How do I retrieve it?

Click on the Forgot Password link on the login page.  This feature can be used to reset your password, and is only available for KMA team members, dealer personnel, and affiliate companies.  For KMA team members, please contact the Help Desk for further assistance.​

What if I forget my User ID?

You can retrieve your user name if required. An email with your user name will be sent to your registered email address, once you provide the required information.

To retrieve forgotten user ID:

1.    Type https://www.kdealer.com in the address box and press ENTER. The KDealer LOGIN page appears.

2.    Click Forgot User ID? The Forgot User Id page appears.

3.    In the Enter Email box, type your registered email address, and click CONTINUE. The Forgot User Id page with the confirmation message appears.

4.    Click CONTINUE TO LOGIN. You are redirected to LOGIN page.

 

  • After you submit your email address, an email is sent to the user with the user ID.
  • If you did not receive the mail, click resend email in the Forgot Password page.

How Can I Add KDealer icon in my smartphone's home screen

​Steps to Add KDealer icon 1.png in your smartphone's home screen and use it as a quick launcher for accessing the KDealer site from the device.

Instructions for iPhone Devices

1.       Open the browser on the smartphone device and type URL www.kdealer.com
2.       Once the website is opened, click on the icon shown below
 2.png  
​3.       Next, click on the option “Add to Home Screen”
3.png
 
4.       Enter a “KDealer” as the site name and click on “Add” option
4.png
 
 

5.       ​KDealer will appear as an icon on the smartphone home screen and will act as a shortcut for launching the KDealer system


 

 
 
Instructions for Android Devices

 
1.       Open the browser on the smartphone device and type URL www.kdealer.com
2.       ​Once the website is opened, click on the icon shown below (1) and then click on the “Add to Homescreen” option (2).
​​​6.png

3.       Enter the site name as “KDealer” and click on Add.

7.png
 

 
 
 
4.       ​The shortcut icon should appear on the home screen

8.png

Who do I contact for help?

Please contact the KDealer Support Team indicated on the footer of the login page at 800-327-2707.

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